Customer Support

Customization Service

Our dedicated R&D team provides tailored solutions to meet your specific requirements. If you're interested in custom products, please don't hesitate to contact us - we're ready to bring your vision to life.

Order Tracking

Email us your order number, and we'll promptly check your shipment status and provide you with a detailed update.

Product Consultation

We can help you choose the perfect product. Please share your requirements with us, including:
  • Product specifications: size, brightness, resolution
  • Technical details: memory capacity, operating system
  • Physical attributes: material, input/output interfaces

We'll then recommend the most suitable options based on your needs.

After-Sales Protection

All FEELWORLD & SEETAC products include a 1-Year Warranty. We resolve any defects with priority service.

Service Hours

Monday to Saturday: 9:00 AM - 6:00 PM (GMT+8) We're here for you during these hours, ready to assist with any inquiries.